---
title: "Request a license"
canonical: "https://help.vicon.com/space/ShogunLive117/376704320/Request%20a%20license"
format: markdown
---
To request a license, you start Shogun Live and supply the relevant details.

> ✅ **Tip**   
> ✅ In addition to the procedure for accessing licensing described below, you can also manage licensing in the following ways:
> ✅ 
> ✅ - After you have licensed Shogun Live, start Shogun Live and on the **Help** menu, select the **About** option and in the dialog box, click **Licensing**; or
> ✅ - To run Vicon Product Licensing independently of Shogun Live, select the **Windows** button, then on the Start menu (or on Windows 11, click **All**), select **Vicon** and then **Vicon Product Licensing**.


    **To request a license from Vicon Support:**


1. If you are using a SafeNet dongle to license your machine, insert the dongle.
2. On the machine for which you want the license (either a networked license server or a standalone machine), start Shogun Live and at the left of the dialog box, click **Request License**.
3. At the top of the **Request a License** dialog box, from the **Product** and **Product Version** menus, ensure **Shogun** and **1.x** are selected.
4. In the appropriate fields, enter your name, email address and company name.
5. In the **Options** area, select whether to request:
  - **Stand alone license locked to local PC name**: for use by the PC from which you are sending this request only.
  - **Network license locked to license server name**: for use on the license server machine from which you are sending this request by one or more PCs on the same network
  - **Stand alone license locked to a dongle**: for use with the specified dongle on a single PC. In the **Dongle ID** field, type the ID, which is found on the dongle.
6. For network/server based licenses only: if necessary, change the value for the **Number of Seats**.
7. Leave the settings in the **Machine** area at their default values unless you are asked to change them by Vicon Support (for example, if you are using a dual-booting system or have had to reinstall Windows).
8. Do one of the following:
  - If you can currently email your license request, click the **Email Request** button
  - If email is currently unavailable, click **Save Request to a file**, so that you can send the request later. Type or browse to a suitable location and click **OK**.
    The file is saved as *ViconLicenseRequest*.xml*.
    When possible, email the file to [Vicon Support](mailto:support@vicon.com).