---
title: "Troubleshoot Nexus Insight"
canonical: "https://help.vicon.com/space/NexusInsight/163677017/Troubleshoot%20Nexus%20Insight"
format: markdown
---
If you encounter any issues while using Nexus Insight, you can share the log file with Vicon Support to help them understand the issue.

Log files are stored here:

     *C:\Users\Public\Documents\Vicon\NexusInsight\Log* 

For information on issues that have been resolved and issues that are known to exist in the current release of Nexus Insight, see the following topics in *What’s new in Nexus Insight 1.1*:

- [Addressed issues in Nexus Insight 1.1](https://vicon-help.atlassian.net/wiki/spaces/NexusInsight/pages/163690038)
- [Known issues in Nexus Insight 1.1](https://vicon-help.atlassian.net/wiki/spaces/NexusInsight/pages/163678751)

See also [Understand Nexus Insight warning messages](https://vicon-help.atlassian.net/wiki/spaces/NexusInsight/pages/163677477).